(Updated )
Once you have chosen your car and booked your flight, the next step is planning how to get from the airport to the ONE’S office and what to bring for pickup. This guide covers the airport taxi, required documents, child restraints and the handover process.
Our Tumon office is at 482 Pale San Vitores Road, Tamuning, Guam 96913-4003, across from Pacific Islands Club, and is open 24 hours a day, year-round. After customs, walk left through the arrivals lobby and exit at West Arrivals. The taxi stand is outside to your left. The office is approximately 1.8 miles away, or about 10 minutes by taxi depending on traffic.
Under ONE’S Rent A Car’s current rental terms, have the following ready at pickup:
An additional driver must be registered and costs $5 per day. Damage involving an unregistered driver may not be covered. The current terms allow licensed drivers age 18 or older and state that proof of employment and financial stability may be required. Confirm the documentation and any age-specific conditions before pickup.
A temporary $100 preauthorization is placed on your card when you pick up the car. It’s a hold, not a charge, and how soon it’s released depends on your card issuer.
Guam law requires a federally compliant child restraint for children under age four. Children ages four through eleven who are under 144 cm tall must use a booster seat or an appropriately fitting child restraint. ONE’S rents child seats for $5 per seat per day; reserve in advance and confirm the correct type for the child’s age, height and weight.
Your documents and rental contract are handled at the counter inside the office. Once you have the key, walk around the car with staff, and take photos or video of the car and the inspection sheet before you drive off.
If you are flying to Guam from a U.S. state, you do not need ESTA or G-CNMI ETA solely for the domestic trip. Travelers age 18 and older must present a REAL ID-compliant state ID or another TSA-accepted form of identification, such as a passport, at airport security.
International visitors should check whether G-CNMI ETA, ESTA or a visa applies to their nationality and route. All arriving passengers must also complete the Guam Electronic Declaration Form, available 72 hours before scheduled arrival.
Not with a debit card. A credit card is the standard way to pay, ideally in the driver’s name. Debit cards, prepaid cards, American Express, JCB and traveler’s checks are not accepted, and the official pages differ on UnionPay, so check before relying on it. Cash is possible only if you add CDW, ZDW and NOC and leave a $150 deposit.
No — the current rate is $5 per child per day. If an older blog post says they’re free, go by the current terms on our official site.
We don’t offer airport pickup. Take a taxi from West Arrivals and keep the receipt; showing it at the counter gets you $15 off your rental. The fare is about $20, so the discount doesn’t cover the whole ride.
From West Arrivals, take a taxi to the ONE’S Tumon office and keep the receipt for the $15 rental discount. Bring your original driver’s license, an accepted credit card (ideally in the driver’s name) and your passport if required. You’ll sign the contract and get the key at the counter inside, then check and photograph the car before heading out.
Sources: ONE’S Rent A Car official office, usage and rental-terms pages; Guam law; TSA identification guidance; and Guam EDF guidance (confirmed September 2026). Always confirm current rates, terms and procedures with the official sources before travel.
2019/07/06
2019/07/05
2019/01/10
2019/01/09
2019/01/07
